Effective Date: 3/1/2025
Last Updated: 3/5/2025

Wilson Premier Properties (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you opt-in to receive SMS messages from us regarding rental home information.

1. Information We Collect

When you opt-in to receive SMS messages, we may collect the following information:

  • Your mobile phone number.
  • Your rental booking details (such as check-in/check-out dates).
  • Your preferences regarding rental property amenities.
  • Any other information you provide when contacting us via SMS.

2. How We Use Your Information

We use the information collected through our SMS service to:

  • Provide important rental home details, including check-in/check-out instructions, WiFi information, and property guidelines.
  • Send reminders and updates related to your rental stay.
  • Notify you of emergency alerts or maintenance notices.
  • Respond to inquiries and provide customer support.

3. How to Opt-In

By providing your mobile number and agreeing to receive messages, you opt-in to our SMS notifications. You can opt-in through:

  • Checking a box during the online booking process.
  • Texting a keyword (such as “YES” or “START”) to our designated number.
  • Submitting a request via our website or customer support.

4. How to Opt-Out

You may opt-out of receiving SMS messages at any time by replying with:

  • “STOP” to unsubscribe from all SMS notifications.
  • “HELP” to receive assistance regarding SMS subscriptions.

Once you opt-out, you will no longer receive SMS messages from us unless you re-subscribe.

5. Message Frequency and Costs

  • Message frequency varies based on your rental period and service needs.
  • Standard message and data rates may apply, as determined by your mobile carrier.

6. Sharing and Protecting Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is used solely for the purpose of providing rental-related SMS communications.

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

Our SMS services may be facilitated through third-party providers (such as Twilio, Bandwidth, or other SMS platforms). These providers are obligated to maintain the security and confidentiality of your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our SMS service constitutes acceptance of these changes.

9. Contact Us

If you have any questions about this Privacy Policy or your SMS preferences, you can contact us at:

Phone: 540-935-6320